People Skills Courses

Soft skills such as analytical thinking, resilience and flexibility are rising in demand, according to the Future of Jobs Report 2025 by the World Economic Forum.

In the age of generative AI, our human touch is becoming more valuable than ever. While machines excel at tasks, the skills that truly set us apart – the ones that make us great leaders, colleagues and problem-solvers become essential.

Explore our 6 courses below to elevate your human-centric skills and stay ahead in the changing landscape.

How to Speak with Greater Confidence, Purpose & Impact (2 Days)

Conquer your fear of public speaking and enhance your overall communication skills. Learn to speak with confidence, craft engaging presentations, and connect effectively with your audience. Develop practical techniques to ensure your messages are clear, compelling, and memorable.

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Think On Your Feet® (2 Days)

Gain the tools to visualise, organise, and present your ideas quickly—even under pressure—for Clarity, Brevity, and Impact®. The programme is conducted in over 30 countries and is trusted by more than half a million participants worldwide.

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The Resilience Advantage (2 Days)

Recent studies show that nearly one in three Singapore workers has faced work-related stress or burnout in the past four years. In such a demanding and rapidly changing environment, cultivating resilience both personally and within your team is essential for effective leadership. Learn effective self-care strategies and guide your teams to thrive in the face of adversity.

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Assertiveness Skills for Managers (3 Days)

Being assertive means communicating your needs, wants and opinion to others in a direct and tactful manner, while at the same time receptive to their needs and without being confrontational or aggressive. In this course, learn to say ‘NO’ with confidence, influence others diplomatically, and resolve conflicts effectively—all while building stronger relationships at the workplace.

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Advanced Negotiations: Strategies for Alignment and Results (2 Days)

Learn advanced negotiation capabilities using frameworks such as the Harvard 7-Element model and the LOUDEST© engagement method, enabling structured dialogues that drive better outcomes. Participants will learn to handle unreasonable tactics, probe hidden agendas, and generate mutually acceptable solutions even in difficult negotiations.

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Human Relations Skills and EQ Techniques - A Practical Approach (2 Days)

Empower your team with essential emotional intelligence and conflict management skills to foster better collaboration, build influence, and strengthen workplace relationships. Designed for support staff and emerging managers, this hands-on programme offers practical tools to inspire and motivate others, navigate criticism with confidence, and resolve conflicts effectively.

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Why take People Skills courses at SIM

Differentiate yourself in both personal and professional settings. Teamwork and interpersonal relationships are often key drivers of productivity and success. Strong people skills have become especially critical in the global business landscape and at multicultural workplaces.

Our courses provide hands-on training for a variety of situations by focusing on these key areas: customer orientation, mental wellness, self-management, project management, and agility.

You will benefit from: