Withdrawal due to non-delivery of course
SIM PL shall refund the entire Course Fees and Miscellaneous Fees already paid by the Student if:
- It does not commence the Course on the Course Commencement Date;
- It terminates the Course before the Course Commencement Date;
- It does not complete the Course by the Course Completion Date;
- It terminates the Course before the Course Completion Date;
- It has not ensured that the student meets the course entry or matriculation requirement as set by the awarding institution within any stipulated timeline set by CPE; or
- The Student’s Pass application is rejected by Immigration and Checkpoints Authority (ICA).
Refund for withdrawals due to non-delivery of course shall be made within 7 working days of the above notice should the student decide to withdraw.
Withdrawals due to other reasons (for qualification-based courses)
In the event that the students withdraw due to reasons other than those stated above, refund to students will be computed based on the table below.
1. The refund policy below would be effective for academic terms and admit terms FROM April 2022 for all programmes except the ones listed under s/n 2 and 3.
Percentage of aggregate amount of the course fees and where applicable, the miscellaneous fees paid |
If student’s fully completed request for withdrawal is received: |
95% refund |
More than 60 days before the course commencement date |
50% refund |
60 days OR less before the course commencement date |
No refund |
On OR after the course commencement date |
Students with academic terms and admit terms BEFORE April 2022, please refer to your student contract for the applicable refund policy.
2. The following refund policy is
ONLY applicable for the programmes listed below:
- Graduate Diploma in Business Management (E-Learning)
- Graduate Diploma in Data Science (E-Learning)
- Graduate Certificate in Analytics (E-Learning)
- Graduate Certificate in Cybersecurity Management (E-Learning)
- Graduate Certificate in Digital Marketing (E-Learning)
- Graduate Certificate in Human Resource Management (E-Learning)
- Graduate Certificate in Information Technology Management (E-Learning)
Percentage of aggregate amount of the course fees and where applicable, the miscellaneous fees paid |
If student’s fully completed request for withdrawal is received: |
100% refund |
Before the course commencement date |
No refund |
On OR after the course commencement date |
3. The following refund policy, effective from 8 February 2024, is
ONLY applicable for students who sign up from the October 2024 intake onwards for the University of Birmingham programmes listed below:
-
Master of Science International Business
-
Master of Science Financial Management
-
Master of Science Management
Percentage of aggregate amount of the course fees and where applicable, the miscellaneous fees paid |
If student’s fully completed request for withdrawal is received: |
50% refund |
More than 60 days before the course commencement date |
25% refund |
60 days OR less before the course commencement date |
No refund |
On OR after the course commencement date |
Please refer to your student contract for the applicable refund policy.
Notes (Applicable for all refund policies above)
- Application fee for courses is non-refundable and non-transferable.
- Request for refund is to be executed by student, through the submission of an online refund request in SIMConnect, along with the supporting documents (where applicable).
- Refunds (if any) will be processed not more than 7 working days from receipt of Student’s fully completed refund request.
- For refund arising from a course-related request which requires approval from SIM PL and/or the University Partners (where applicable), e.g. transfer of course or leave of absence application, the refund request will only be accepted and processed after the course-related request has been approved.