Course overview





Course type


Course fee

(including 7% GST)

Full Fee with GST : $963.00


SkillsFuture Credit

SkillsFuture Funding


Course Overview

Mastering strategies to engage and manage stakeholder is a powerful skill that enhance work efficiency and collaboration opportunities tremendously. This programme explores extensively on strategies for stakeholder engagement and management, facilitation techniques and negotiation strategies to achieve business outcomes and escalate business performance for organizations.

Course benefits

Participants will be exposed to insightful strategies on stakeholder engagement and management, learn effective facilitation techniques, master negotiation and conflict resolution techniques so as to foster stakeholders’ collaboration for better business outcomes.

  • Develop Stakeholder Management Strategy
  • Facilitate Discussion and Negotiations
  • Becoming a Trusted Advisor

Course outline

  • Prioritisation and Evaluation of Stakeholder Relationship
  • Development of Stakeholder Canvas and Roadmap
  • Application of Effective Decision Making Techniques
  • Application of Effective Negotiation Techniques
  • Importance of External Networking Opportunities
  • Trusted Advisor Relationship

As part of the training and learning during this course, photography and/or video recording of participants in action will be done. 

This 2 Days (20-hour) programme includes:

  • 16 hours of Instructor-Led Learning (2 days x 8 hours), and
  • 4 hours of Asynchronous E-learning (Self-paced; to be completed before Day 2 of the course)


2 Days

Who should attend?

Level 4 - Managers
Level 5 - Senior Managers & Directors

Programme leader

Annie Tan has over 20 years of leadership and management experience in DBS Bank, Standard Chartered Bank and Fiserv Aspac (Banking Solutions Consulting), 10 years in Human Capital.

In DBS, she spearheaded the setting up of the SME hotline and led teams to support SME & Wealth customers in the Customer Centre (an award-winning in-house 600 seats Call Centre).

As the Head of Onboarding in DBS Learning & Talent Development, she developed programmes in Customer Service, Leadership and Management.

As the Deputy to the Head of Leadership Institute, Annie successfully designed and facilitated programmes on Leadership, Professional Development, Performance Management and Cultural Development for DBS across the region.

Jasmine Liew has been a Human Resource Leader for the past 20 years and is currently the Founder and Organisation Development Consultant of Breakthrough Catalyst LLP. Jasmine span of wide HR experience encompasses the Singapore Civil Service- Singapore Land Authority, International Enterprise Singapore, National Healthcare Group- Alexandra Hospital, MNCs-Panasonic and Dairy Farm South Asia and the Private Sector- Certis CISCO and PSA.

She specialises in Human Resource Development, Organisation Culture, Organisation Development, Change Management, Employee Engagement, Leadership Development, Team Psychological Safety and Workplace Performance Coaching.

Being a seasoned and experienced HR leader for leading organisation development and organisation change in various industries, Jasmine has attained the Institute for Human Resource Professionals (iHRP) Senior Professional Status.

Jasmine has also received The Training Leader of the Year Award 2017, Asia's Training & Development Excellence Award. The award was given in due recognition for her high quality of training and organisation development solutions that contribute to the success of her corporate clients. 

Course fee

Programme Fee Amount (including 7% GST) Remarks
Full Fee with GST $963.00 -

Programme Fees

Full Course Fee: $963.00 (inclusive of 7% GST)

Nett Fee (after funding) *:

For Employer Sponsored Participants

SME: $333.00

Non-SME: $513.00

For Participants eligible for SkillsFuture Mid-Career Enhanced Subsidy:

40 years old and above

(Singapore Citizen only): $333.00

For Self Sponsored Participants:

SkillsFuture Credit is applicable for Singapore Citizens aged 25 years old and above only

Inclusive of 7% GST (GST is based on Full Course Fee)

*Terms and conditions apply

Enquiries : Kho Mei Yen - 62486137 | 62466746,