Course overview



Course date

23-02-2023 to 24-02-2023

13-04-2023 to 14-04-2023

17-07-2023 to 18-07-2023

19-10-2023 to 20-10-2023



Course type


Course fee

(including GST)

Member Total Fee (inc. 8% gst) : $518.40
Non-Member Total Fee (inc. 8% gst) : $648.00



Course Overview

Want to connect more with your co-workers and achieve more at work? Appreciate the importance of workplace harmony and learn how to develop effective human relations, influence people and sharpen your EQ skills at this workshop.

Course benefits

Learning Outcomes :

  • Understand why good human relations, influencing and EQ skills are important for effective teamwork, personal growth and career advancement
  • Better understand the causes of conflict and conflict management strategies
  • Gain insights into who you are and what you can do to enhance your EQ and human relations skills
  • Develop skills in getting results through HR / EQ skills and creating positive working relationships with your subordinates, colleagues and bosses.

Course outline

  • Human Relations 
  • Coaching, Influencing and Enhancing Positive Working Relationships 
  • Human Relations and Handling Criticisms 
  • Human Relations through Motivating Others for Better Results 
  • Managing Team Conflicts 
  • Your Human Relations Approach - Practical EQ Tools for Impact 


2 days

Course runs

Who should attend?

Level 1 - Admin & Support

Level 2 - Supervisor, Executive & Emerging Managers

Level 3 - New Managers

Programme leader

Tan Teck Huat (TH) Gold Medalist (Public Speaking) LAM - has been a course leader in management development programmes for the Singapore Institute of Management since 1976.

He was appointed Honorary Adviser (5 years) to the National Community Leadership Institute from 1995 to 2000 by the Deputy Chairman of the Peoples Association (Singapore).

To date, more than 20,000 participants had attended his 2,000 public seminars and talks as well as his in-company programmes on human relations, presentation skills, phonetics and voice training held in Singapore and the ASEAN region. He is also the author of two Pronunciation Books: (1) Better Spoken English: Phonics, Phonetics and Voice Training; and (2) Phonics and Phonetics for Parents, Tutors and Teachers. He was also the Founder President of SIM Toastmasters in 1984/5.

Course fee

Enquiries: Grace Tan - 62489414 | 62466746,

Non-members are welcome to sign up for SIM membership to enjoy the discounted rate.

To register for the programmes now, select the preferred programme run-dates below through the register icon.