Pre-read: Personal Mindset
• Introduction to learning and unlearning for Good Work
• Unlearn to Learn
• Influences on Mindset
Unit 1: Research and information collection methodologies
• Research methodologies
• Information collection methodologies
Unit 2: Analysis for decision making
• SWOT
• Analysis methodologies
• Evaluation methodologies
• Stakeholder analysis
• Risk opportunity identification techniques
• GROW Coaching
• SWOT for organizations
Unit 3: Building diverse and inclusive organisation
• Concept of Diversity and Inclusion
• D&I at the Workplace
• Cross-Cultural understanding
• Unconscious bias
Unit 4: Operation in a global context
• Digital platforms for social interactions
• Impact evaluation
• Cross-cultural communication skills
• Cross-cultural understanding and cultural inclusivity
• Social and emotional intelligence