Business Outcomes

• Helps businesses gain consumer confidence and loyalty through proper handling of personal data. 

• Develop an organised policy, process and system in the management and utilisation of customers’ data and information.

• Keeps compliance costs manageable and sufficient to address economic objectives.

Learning Outcomes

• Identify legislative and regulatory requirements under the PDPA that the organisation has to comply with;

• Communicate key legislative and regulatory requirements under the PDPA and related management systems to relevant stakeholders to facilitate compliance;

• Assess the organisation’s internal policies and procedures to ensure compliance;

• Identify and document areas of non-compliance in business activities;

• Assist in review of the organisation’s guidelines / policies for adherence to requirements under the PDPA;

• Assist in the implementation of procedures to ensure adherence to requirements under the PDPA in the day-to-day operations of the organisation; and

• Prepare management report for follow-up action.

Singapore, which governs the collection, use and disclosure of individuals’ personal data by organisations. The Personal Data Protection Commission (PDPC) is established under the PDPA with the key functions, amongst others, of promoting awareness of data protection in Singapore and administering and enforcing the PDPA.

This 3-day course will give course participants a good overview and understanding of the PDPA and how it may be applied to the organisations for compliance. In addition to references to relevant parts of the PDPA, the course content is also largely adapted from the Advisory Guidelines published by the PDPC.