Intro – Three Biggest Lies about Marketing
Why Singapore Brands Need Marketing
1. System 1 Marketing
How marketing really works
- New Business Model: Transform to perform
- Ten Marketing Innovations: The Spectrum
- Redefining the Job of Marketing
- New 3Ps: Penetration, Preference, Profitability
- New Saints of Marketing
- Seven New Revelations
- System 1: Fame, Feeling, Fluency
- Case study: Sim Wong Hoo vs Steve Jobs
2. Fame: Penetration
How brands grow
- Sophisticated Mass Marketing by Byron Sharp
- Target vs Mass
- Tofu vs Bofu: Marketing Funnel
- Law of Double Jeopardy
- Pareto’s Principle: The Loyalty Myth
- Why Fame Is Effective
- Lessons for Small Brands
- Case study: Apple Watch, Charles & Keith
3. Feeling: Preference
How to enhance price worth
- Emotion and Pricing Effect
- System 1: Thinking, fast and slow
- How Emotion Work for Brands
- Emotional Brand Advantage
- Emotion is Good for Profit
- How Not to be a Commodity
- How Design and Creativity enhance Profit
- Case study: Cadbury’s ‘Gorilla vs Generosity’
4. Fluency: Profitability
How to maximise profit
- Remark-ability
- First be distinctive, then be different
- Seasonal Sales: Law of Diminishing Return
- Branding boosts Buying
- Long and short of Marketing
- For maximum profit, you need both branding and sales activation over a year
- Three Marketing Mixes, Asia recipe
- Case study: John Lewis vs McDonald’s
5. Application: Practice and Coursework
How to apply to your brand and business
- Do Your Brand Audit: Find X
- Brand Fame Model, 60-min practice
- Develop Your Marketing Mix
- Discussion and workshop