Course overview



programme type
Course date

14-06-2024 to 14-06-2024

06-09-2024 to 06-09-2024

27-11-2024 to 27-11-2024

degree award


academic level
Course type


projected fees
Course fee

(including GST)

Course Fee GST 9% : $436.00

funding subsidy

SkillsFuture Credit

SkillsFuture Funding

Course Overview

As organisations navigate a volatile, uncertain, complex and ambiguous environment, they face new challenges that require new ways of responding. Externally, customer expectations continue to evolve rapidly, in parts driven by technology and globalization. Society is also demanding that organisations operate in responsible and sustainable manners. Internally, employee engagement needs new approaches as the need to build a diverse and inclusive culture becomes imperative. Responding in new ways to ensure the organisations stay in business requires employees to develop and apply creative thinking.

Creative thinking can be applied by employees in various functions and levels to add value to the organisation. It enables employees to spot new opportunities in the marketplace. It drives the process of innovation, allowing employees to create new solutions that meet the needs of stakeholders. It provides a way for collaboration between different groups of employees in problem solving. It encourages employees to take risks and embrace failures as part of the learning process. When creative thinking is practiced widely, it enables the organisation to come up with solutions that differentiate itself from the competition.

Course benefits

The course, Creative Thinking, is a critical core skill endorsed by SkillsFuture Singapore. It provides learners with a process to develop and apply creative thinking. It helps learners to understand how data may be collected and analysed to yield insights into user needs. It gives learners the techniques to engage in divergent and convergent thinking, both of which are essential in innovation. It provides learners with the concept to design and conduct experimentation and iteration. When learners apply these competencies, they will be able to collaborate with others to apply creative thinking to a problem and propose innovative solutions.

Course outline

Pre-read: Personal Mindset

• Introduction to learning and unlearning for Good Work 

• Unlearn to Learn 

• Influences on Mindset

1: Creative Thinking Process

• The Creative Thinking Process

• Managing Creativity

2: Identify Improvement Areas

• Research and information collection tools and techniques

• Analysing quantitative and qualitative data

3: Idea Generation

• Facilitation Techniques

• Divergent and Convergent Thinking

• Actionable Brainstorming

• Drivers and Barriers of Innovation

4: Collaborate and Communicate

• Visual Communication Techniques for Impact

• Visual Tools for Collaboration

5: Evaluate and Improve

• Designing Iterative Experiments

• Measuring and Iterating


1 day

Course runs

Who should attend?

Level 2 - Supervisor, Executive, & Emerging Managers
Level 3 - New Managers
Level 4 - Managers

Programme leader

Course fee

Mapped to Critical Core Skills – Thinking Critically – Creative Thinking (CCS-CTH-I002-1)

Programme Fees

Full Course Fee: $ 432 (incl of 9% GST)

Nett Fee (after funding) *:

For Employer Sponsored Participants:

SME: $ 156 Non-SME: $ 236

For Participants eligible for SkillsFuture Mid-Career Enhanced Subsidy:

40 years old and above

(Singapore Citizen only): $ 156

For Self Sponsored Participants:

SkillsFuture Credit is applicable for Singapore Citizens aged 25 years old and above only

Inclusive of 9% GST (GST is based on Full Course Fee)

*Terms and conditions apply

Programme Executive In Charge : Patricia Lee

Telephone : 62489447

Email :

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