Pre-read: Personal Mindset
•	Introduction to learning and unlearning for Good Work 
•	Unlearn to Learn 
•	Influences on Mindset 
Unit 1: Setting Team Goals
•	Setting and aligning team goals
•	Using team goals to facilitate achievement of organisational objectives
Unit 2: Form an Effective Team
•	Align team values, beliefs and perceptions to establish harmonious working relationships
•	Forming a team with diverse skills 
•	Engaging external stakeholders to achieve mutual outcomes
Unit 3: Communication
•	Listening Techniques
•	Speaking Techniques 
•	Body Language
•	Types of collaboration tools and platforms
Unit 4: Conflict Management
•	Facilitation techniques
•	Negotiation Techniques
•	Opening doors
Unit 5: Coaching and Mentoring
•	Providing Corrective Feedback
•	Building trust