Course overview



programme type
Course date

03-05-2024 to 03-05-2024

16-08-2024 to 16-08-2024

02-12-2024 to 02-12-2024

degree award


academic level
Course type


projected fees
Course fee

(including GST)

Course Fee GST 9% : $436.00

funding subsidy

SkillsFuture Credit

SkillsFuture Funding

Course Overview

Supervisors, executives, and managers frequently need to work with a wide range of individuals from varied backgrounds, across various work activities. By learning how to build inclusivity, the workplace becomes an environment where every employee feels valued, respected, and empowered to contribute their unique perspectives and talents, leading to better problem-solving and decision-making across teams. 

Inclusive workplaces foster diversity and fuel innovation and creativity, helping to attract and retain top talent, build strong teams, and gain a competitive edge in a globalized and diverse business landscape.

Course benefits

Learners will be equipped with the knowledge and abilities to manage relationships and leverage diverse groups within the organization, as well as communicate effectively within and beyond the workplace. 

Course outline

Pre-read: Personal Mindset

• Introduction to learning and unlearning for Good Work 

• Unlearn to Learn 

• Influences on Mindset 

Unit 1: Diversity and inclusion in the workplace

• Concept of Diversity and inclusion

• Concepts of social psychology

• Concepts of group dynamics

• Unconscious bias in the workplace

Unit 2: Inclusive communication

• Type of communication

• Interpersonal skills

• Emotional and social intelligence

Unit 3: Incorporating global mindset in the workplace

• Global competency

• Inclusive hiring practices

• Collaboration and facilitation techniques in cross-cultural team 


1 day

Course runs

Who should attend?

Level 2 - Supervisor, Executive, & Emerging Managers
Level 3 - New Managers
Level 4 - Managers

Programme leader

Course fee

Mapped to Critical Core Skills – Interacting with Others – Building Inclusivity (CCS-BDI-I001-1)

Programme Fees

Full Course Fee: $ 436 (incl of 9% GST)

Nett Fee (after funding) *:

For Employer Sponsored Participants:

SME: $ 156 Non-SME: $ 236

For Participants eligible for SkillsFuture Mid-Career Enhanced Subsidy:

40 years old and above

(Singapore Citizen only): $ 156

For Self Sponsored Participants:

SkillsFuture Credit is applicable for Singapore Citizens aged 25 years old and above only

Inclusive of 9% GST (GST is based on Full Course Fee)

*Terms and conditions apply

Programme Executive In Charge : Patricia Lee

Telephone : 62489447

Email :

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