Course overview



programme type
Course date

23-11-2023 to 24-11-2023

degree award


academic level
Course type


projected fees
Course fee

(including GST)

Member Total Fee (inc. 8% gst) : $596.16
Non-Member Total Fee (inc. 8% gst) : $745.20

funding subsidy


Course Overview

The best ideas are of no use if they cannot be communicated effectively. That is why good business English is critical at the workplace. But if you are expecting the boring, traditional method of learning grammar, you are in for a surprise.

Course benefits

Business Outcomes

  • By attending this programme, participants become more confident in crafting their sentences, email, and in their speaking.
  • They understand their personality and learn to adapt their communication style to communicate effectively with others.
  • They have a better understanding in their grammar, thus, conveying clearer ideas in their writing.

Learning Outcomes

  • Understand and use basic grammar effectively
  • Understand sentence construction
  • Understand business writing basics
  • Engaging activities during which you will learn how to communicate and write with good business English
  • Understand how personality affects communication style
  • Discover the added advantage you can have at your workplace through the way you write, speak and understand people

Course outline

  • Identifying your own strengths and weaknesses in spoken and written business English
  • Understanding the importance of good business English
  • Avoid misunderstanding and miscommunication 
    • Speak and write in understandable English without translating idea
  • A Refresher's Course on Writing
    • Components in sentence construction
    • Use of Tenses
    • Business Writing Basics
  • Understanding your and other people's communication styles
  • Analysing and correcting errors in spoken and written English through real examples
  • Applying good business English in speaking, and writing email with various scenarios


2 days

Course runs

Who should attend?

(Level 1) Admin & Support
(Level 2) Supervisor, Executive, & Emerging Managers
(Level 3) New Managers

Programme leader

Tricia Poon has been teaching English to both local and international students and adults for more than 20 years. She is now a freelance lecturer, teaching academic English and presentation skills to students who are preparing for their business diploma and degree programmes. 

In addition, she lectures on Business Communication Module. As a corporate trainer, she has conducted various Business and English courses both locally and regionally. In the community, she has also conducted various communication workshops.

She has been working with people of different background, personalities, and nationalities in her job and as a clinically-trained counsellor, this has given her an added advantage in understanding and communicating with people. 

Students and participants, not only, enjoy her innovative pedagogy, but she is also well-loved by them. Her teaching style also reflects her personality: engaging, energetic and enthusiastic.

Tricia holds a Postgraduate Diploma in Counselling with the University of Wales (UK), a Master of Intercultural Studies, accredited by Asia Pacific Theological Association, a Bachelor of Business Administration with National University of Singapore, and a TESOL certificate with British Council. 

She has a great passion to teach and her motto is to inspire, impart and impact. Her greatest satisfaction is to witness the learning process of her students and see them succeed.

Course fee

Enquiries : Mei Yen - 62486137 | 62466746,

Non-members are welcome to sign up for SIM membership to enjoy the discounted rate.

To register for the programmes now, select the preferred programme run-dates below through the register icon.