Pre-read: Personal Mindset
• Introduction to learning and unlearning for Good Work
• Unlearn to Learn
• Influences on Mindset
Unit 1: Managing stakeholders
• Networking skills
• Stakeholders management
• Emotional intelligence
• Storytelling
Unit 2: Designing influential communication
• Impactful communication
• Interpersonal communication skills
• Audience engagement techniques
Unit 3: Organising persuasive communication
• Persuasion strategy
• Stakeholders analysis
• Effective communication strategy
Unit 4: Managing collaboration
• Collaboration Skills
• Coordinating Skills
• Escalation management reporting system