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COVID-19 Updates

COVID-19 Updates at SIM

Updates 13

25 August 2020: Additional Entry Points and Facilities and Services Updates from 31 August 2020

With effect from 31 August, there will be five entry points into SIM HQ campus with temperature screening stations at:

  • Blk A Vehicular Entrance 2 (after roundabout)
  • Blk A Level 1 Plaza Pedestrian Station
  • Blk A Level 2 Atrium Pedestrian Station
  • Blk B Level 1 Entrance Pedestrian Station
  • Blk C Vehicular Entrance 1

Everyone is reminded to adhere to all safety measures put in place to keep our campus and community safe. While MOH and BCA have announced on 21 August 2020 that lifts will be exempted from the 1m safe distancing requirement, we must continue to:

  • Avoid crowding at lift lobbies and inside the lifts
  • Avoid any physical contact with others
  • Avoid taking lifts for short distance travels between adjacent floors
  • Refrain from talking in lifts
  • Refrain from touching lift surfaces unnecessarily
  • Wear face mask at all times

Please also take note of the following updated services and facilities available on campus.  

Services and Facilities

Remarks

Food and beverage, and retails outlets

 

Weekdays

Saturdays

Buzz 
@ Block A Level 1

8.00am – 4.30pm
(from 10 September 2020)

8.00am – 2.00pm

Foodclique 
@ Block A Level 3

8.00am – 4.00pm
(from 31 August 2020)

Closed
(To open in October 2020)

Kampung
@ Block A Level 3

Closed
(To review in December 2020)

Closed
(To review in December 2020)

Food Fest 
@ Block B Level 1

8.00am – 6.00pm
(from 6 July 2020)

8.00am – 2.00pm
Alternate Saturday opening with Subway

Subway 
@ Block B Level 1

8.30am – 7.30pm
(from 3 August 2020)

8.00am – 2.00pm
Alternate Saturday opening with Food Fest

Starbucks 
@ Block C Level 1

8.00am – 4.00pm
(from 1 September 2020)

Closed
(To review in October 2020)

Popular Bookstore 
@ Block A Level 3

9.00am – 6.00pm​
(from 1 September 2020)

Closed

Seng City Print Services
@ Block A Level 2

9.00am – 6.00pm
(from 1 September 2020)

Closed

Payment counter

Payment counter is open for students under credit card instalment payment plan and by appointment only.

For enquiries:
Email us at students@sim.edu.sg

Library

The Library will be open for book borrowing on the following days:
Monday: 9.00am – 12.00pm
Wednesday: 9.00am – 12.00pm
Friday: 9.00am – 12.00pm

This is strictly by appointment only and it only applies to students who are allowed to be on campus.

For all other enquiries:
Call 62489601 or email us at libenQ@sim.edu.sg
Monday – Saturday: 8.30am – 5.30pm

Service desk

For IT support on online learning:
Call 62489090 and select option 1 or email us at ITSD_SIMGE@sim.edu.sg
Monday – Friday: 7.30am – 10.30pm
Saturday: 7.30am – 6.30pm

Student recruitment office

Counter will remain closed.

However, students who had started classes from April to August will be notified by email to make appointment for document verification from 1 September 2020. This will be done in batches and strictly by appointment only.

For document verification appointment:
Monday – Friday: 8.30am – 5.30pm

For enquiries:
Call 62489746 or email us at study@sim.edu.sg
Monday – Friday: 8.30am – 5.30pm
Saturday: 9.00am – 1.00pm


Student services office

Counter will remain closed.

For enquiries:
Call 62489393 or email us at students@sim.edu.sg
Monday – Friday: 8.30am – 5.30pm
Saturday: 9.00am – 1.00pm

You are advised to regularly check the SIMConnect News and Notices for updates. 


Sports facilities and student gym

These will remain closed until further notice.

 

Updates 12

22 July 2020: Gradual Resumption of In-person Classes from August 2020

As communicated in our last email dated 27 June to you, SIM would be resuming in-person classes on campus from August 2020 in a careful and calibrated way so as to minimise the risk of infection to students, faculty and staff.

Starting from 1 August, in compliance with guidelines set by the Ministry of Education and the Committee for Private Education, some classes with less than 50 persons will resume in-person learning on campus while all other classes will continue with online learning. We will continue to monitor the Covid-19 situation and abide by the government’s guidelines to gradually increase the number of in-person classes over the coming months.

You will be receiving specific instructions with regard to the arrangement of your classes from your respective programme administrators via email or SIMConnect News. Please keep a lookout for them.

Please be reminded that only students scheduled for in-person classes on campus will be allowed to enter the campus with proof of class schedule.

As we gradually resume our campus operations, we want to remind you to not let your guard down and to adhere to all safety measures put in place to keep our campus and community safe. Hence, before you come in to your classes, please take note of the attached appendices:

Appendix 1: Advisory on the Safe Resumption of Classes on Campus 
Appendix 2: Services and Facilities Available on Campus  

Please also note that in August, there will only be two entry points to the campus, which are:
For vehicular entrance: Carpark entrance 1 (Block C)
For pedestrian entrance: Block C canopy next to overhead bridge

For more details and updates, please check the SIMConnect. If you have queries or need further clarification, please email us at students@sim.edu.sg.

Appendix 1: Advisory on the Safe Resumption of Classes on Campus

Advisory on the Safe Resumption of Classes on Campus

Appendix 2: Services and Facilities Available on Campus 

Services and Facilities

Remarks

Food and beverage, and retail outlets

Two food and beverage outlets will be open:
Food Fest @ Block B Level 1
Monday – Friday: 8.00am – 6.00pm
Alternate Saturdays: 8.00am – 2.00pm

Subway @ Block B Level 1
Monday – Friday: 8.30am – 7.30pm
Alternate Saturdays: 8.30am – 2.00pm

Popular bookstore and the printing shop will also be open.

Sports facilities and student gym

These will remain closed until further notice.

Payment counter

Payment counter is open for students under credit card installment payment plan and by appointment only. To make an appointment, please look out for updates in SIMConnect News and Notices. 

For enquiries:
Email us at students@sim.edu.sg

Library

The Library will be open for book borrowing on the following days and by appointment only.  
Monday: 9.00am – 12.00pm
Wednesday: 9.00am – 12.00pm
Friday: 9.00am – 12.00pm

More details will be shared via SIMCONNECT and the library.sim.edu.sg website soon.

For all other enquiries:
Call 62489601 or email us at libenQ@sim.edu.sg

Monday – Saturday: 8.30am – 5.30pm

Counselling and student care

All counselling services are available online.

For enquiries:
Email us at care@sim.edu.sg

Service desk

For IT support on online learning:
Email us at ITSD_SIMGE@sim.edu.sg
Monday – Friday: 7.30am – 10.30pm
Saturday: 7.30am – 6.30pm

Student services office

Counter will remain closed.

For enquiries:
Call 62489393 or email us at students@sim.edu.sg
Monday – Friday: 8.30am – 5.30pm
Saturday: 9.00am – 1.00pm

You are advised to regularly check the SIMconnect portal for updates. 

Student recruitment office

Counter will remain closed.

For enquiries:
Call 62489746 or email us at study@sim.edu.sg
Monday – Friday: 8.30am – 5.30pm
Saturday: 9.00am – 1.00pm

 

Updates 11

30 June 2020: Gradual Resumption of In-Person Continuing Education and Training at SIM Management House (Namly Avenue)

With the announcement of Phase 2 of the Post-Circuit Breaker period from 19 June, SkillsFuture Singapore (SSG) has informed all Training Providers (TPs) that in-person training will be permitted for all Continuing Education and Training (CET) activities.

In view of this advisory and with due consideration for the safety of our learners and trainers, SIM Professional Development and Enterprise Learning will be taking a calibrated and gradual approach towards resuming in-person training at SIM Management House at Namly Avenue.

Hence, from 13 July, we will be resuming in-person training at Management House for some programmes while others will continue to be conducted online. Please look out for our detailed advisory on arrangements for the training you have enrolled in.  

To safeguard the safety and health of our staff, trainers and learners who will be on campus to attend or support your training at Management House, we ask that you comply with the following safety measures put in place:

  • Safe entry requirements with temperature screening will be enforced at the entrance to Management House.
  • Visitors having a temperature of higher than 37.5°C after repeated screenings will be denied entry and asked to see a doctor. Those who are unwell, or have household members on Quarantine Order / Stay Home Notice or with flu-like symptoms such as fever and cough, will also be denied entry.
  • All visitors are required to wear their masks and maintain 1m distancing from others at all times.
  • All training and dining rooms have been set up to adhere to safe distancing requirements and sanitisation of these rooms will be conducted during the breaks. 
  • Meals will be served in bento boxes to minimise cross-contamination.

We seek your continued patience and support as we continue to do our best to keep our campus safe for everyone.

If you need further clarification on this advisory or require any assistance in other areas, please email exec@sim.edu.sg.

Updates 10

27 June 2020: Updates on Phase 2 of Post-Circuit Breaker Period

With the announcement of Phase 2 of the Post-Circuit Breaker period from 19 June, the Committee for Private Education has advised Institutes of Higher Learning (IHLs) to maintain a significant amount of online learning while progressively increasing the number of students allowed back on campus for in-person learning. All large-scale classes and lectures will continue to be held online. Similarly, large-scale activities will not be allowed.

In view of the advisory and with due consideration for the safety of our students, we will be taking a careful and calibrated approach towards resuming in-person classes. Hence, online learning for all students will continue for July 2020.

This will allow us to work out the necessary arrangements for class scheduling and safe management measures required by the Ministry of Education so that we can safely and progressively start in-person classes from August 2020. Updates for your respective programmes will be posted on SIMConnect News before end of July.

Due to the upcoming exams in July and August, we understand that some students may need to come back for self-study on campus as their home environments may not be conducive. From Monday, 6 July, we will allow a small number of students who have a genuine need to do so under strict safety controls. More details on how to apply, criteria for approval and safe management requirements will be posted on SIMConnect News next week. FoodFest, the F&B outlet in Block B will be open to cater to staff doing essential work and self-study students.  

Despite the gradual easing of restrictions in Phase 2, we hope you will continue to stay vigilant and do your part in adhering to the safe measures put in place by the Government.

If you need further clarification on this advisory, please email students@sim.edu.sg.

For assistance in other areas during this period, please note the contact points below.

Services available:

Service

Contact point

Service Desk

Counter closed.
IT support for students' online learning:
Monday – Friday: 7.30am – 10.30pm
Saturday: 7.30am – 6.30pm

Email at ITSD_SIMGE@SIM.EDU.SG

Payment counter

Counter closed.
Students are encouraged to use online payment services. For enquiries, contact us at students@sim.edu.sg

Library

Counter Closed.
For enquiries,
Monday – Saturday: 8.30am – 5.30pm

Contact us at 62489601 or email at libenQ@sim.edu.sg  

Student services counter

Counter closed.
For enquiries,
Monday – Friday: 8.30am – 5.30pm
Saturday: 9.00am – 1.00pm

Contact us at 62489393 or email at students@sim.edu.sg

You are advised to regularly check the SIMconnect portal for updates. 

Counselling and student care

All counselling services are available online. Please contact us at: care@sim.edu.sg

Student Recruitment Office

Counter closed.
Live chat, calls and email:
Monday – Friday: 8.30am – 5.30pm
Saturday: 9am – 1pm

Contact us at 62489746 or email at study@sim.edu.sg

Read SIM COVID-19 past updates.


Precautionary measures at SIM

SIM has put in place a set of precautionary measures to keep our students, staff, associates, vendors and members of public safe and healthy. These measures are based on recommendations from the Ministry of Health, Singapore and consistent with guidelines set by the Ministry of Education, Singapore.

Our precautionary measures are:
  • Mandatory temperature taking for all persons entering our premises.

    It is compulsory for staff/students/course participants/visitors/associates/tenants/contractors to go through the temperature screening. Upon your arrival on campus, please proceed immediately to take your temperature at one of the screening stations before entering the campus. If you are screened to have a fever, you will be denied entry and advised to see a doctor immediately. Please call the clinic ahead of your visit and declare your travel history.

    Temperature Screening Stations (From 31 August 2020) are located at:

    ​SIM HQ Campus Temperature Screening Stations
    Block A

    Vehicular Entrance 2 (after roundabout)

    Vehicular entrance:
                Carpark entrance 2 (Block A)

    Level 1 Plaza Pedestrian Station

    Pedestrian entrance: Block A Level 1 – Plaza (next to bus stop) 

    Level 2 Atrium Pedestrian Station

    Pedestrian entrance: Block A Level 2 – Atrium 

    Block B

    Level 1 Entrance Pedestrian Station

    Pedestrian entrance: Block B Level 1 

    Block C
    Vehicular Entrance 1

    Vehicular entrance:
                Carpark entrance 1 (Block C) 

    ​SIM Management House

    ​Level 4 Atrium Pedestrian Station

    Pedestrian entrance: Management House at Namly Ave – Level 4 Atrium 

  • Travel declaration. 
  • Safe Distancing.
  • Advisories to remind students and staff to be vigilant, monitor their health, practise good personal hygiene, and to seek medical attention immediately if unwell.
  • Disciplinary actions for those caught flouting the precautionary measures.

If you know of anyone who has breached any precautionary measure, you can make an anonymous report at the SIM contacts below. 

Your part in helping to contain the spread of COVID-19 in Singapore is to take personal responsibility by complying with all precautionary measures and to report someone whom you know is not complying. Ultimately, we can only overcome COVID-19 with the co-operation and public spiritedness of everyone in Singapore.

Health Advisories

 

More information on COVID-19:

SIM Contacts

We ask that everyone to remain calm and vigilant and do not speculate and spread fake news that can cause undue panic. Please check your facts with SIM at following:

Security and Safety


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