SESSION 1 - MAXIMISING THE POTENTIAL OF SYSTEMS THINKING
“There is always a well-known solution to every human problem – neat, plausible, and wrong”
• From Systems Thinking to Systems Practice
• From Deming to Senge’s ‘Fifth Discipline’ to Critical Systems Thinking and Practice
• Cynefin and the strengths and weaknesses of different systems approaches
• Case studies, past and present
SESSION 2 - SEEING THINGS DIFFERENTLY
“The test of a first-rate intelligence is the ability to hold two opposed ideas in the mind at the same time, and still
retain the ability to function”
• Introduction to five powerful Systemic Perspectives
• The nature of the mechanical, interrelationships, organismic, purposeful and societal/environmental lenses
• Responding to Covid-19 in the UK – learning from the Systemic Perspectives
• Practice using the five lenses on Singaporean issues
SESSION 3 - DOING THINGS DIFFERENTLY
“A diversity of [systems] approaches may herald, not crisis, but increased competence and effectiveness in a variety
of different problem contexts”
• The range of systems approaches
• Promoting efficacy and efficiency
• Avoiding unintended consequences and finding leverage points for change
• Promoting adaptability, resilience and anti-fragility
• Promoting mutual understanding while avoiding groupthink
• Grasping societal and environmental challenges
• Using systems approaches in combination – Critical Systems Practice and the EPIC framework (examples from the
UK Civil Service, Health, Business, etc.)
SESSION 4 - TOWARDS SYSTEMIC LEADERSHIP
“A leader is best when people barely know [they] exist, when [their] work is done, [their] aim fulfilled, they will say:
we did it ourselves”
• The EPIC (Explore, Produce, Intervene, Check) Framework
• The attributes of Systemic Leadership
• Embracing a flexible mindset based on the five Systemic Perspectives
• Understanding the value of different systems approaches
• Practice in matching appropriate systems approaches to problem situations
• Overcoming the barriers to successful Systemic Leadership