Learning Outcomes:

By the end of this course, you will:

• Understand the design of a coaching session

• Use enhanced listening skills in a coaching conversation

• Apply the skills of inquiry, balance and advocacy in a coaching conversation

• Uncover hidden obstacles in the coachee

• Build coachee’s confidence in achieving goals

Business Outcomes:

Through this course, you will be empowered to:

• Apply practical coaching techniques to engage and support team members in achieving meaningful goals.

• Strengthen leadership conversations by using enhanced listening, inquiry, and feedback skills.

• Uncover and address hidden obstacles that affect individual and team performance with greater confidence.

• Foster a workplace culture of trust, accountability, and purposeful conversations that drive results.

Workplace Coaching Characteristics 

• Characteristics and Context of a Workplace Coaching 

• Coaching benefits 

• Workplace Coaching Challenges 

• GROW and PEARLS models for Coaching 

Coaching Using the Wheel of Work 

• The Role of a Coach in supporting employees 

• Effective Coaching using the wheel of work 

• Reflection as a Core Skill 

• 1st coaching practice 

Advanced Coaching Techniques & Listening Skills 

• Listening as a core tenet in Coaching 

• Fundamentals to becoming a better Listener 

• Using “Listening and Asking” to build rapport and resonance 

• Designing powerful questions for wheel of work 

• 2nd coaching practice 

Coaching Plan Development 

• The phases in a Coaching Session 

• Coaching Strategies 

• Getting unstuck 

• The confidence factor 

Practice and Reflection 

• 3rd coaching practice 

• Reflection on learning, Q&A, and program check-out.