Pre-read: Personal Mindset
• Introduction to learning and unlearning for Good Work
• Unlearn to Learn
• Influences on Mindset
Unit 1: Effective Communication
• Types of communication and its effectiveness
• Social and emotional intelligence
• Giving and receiving feedback Techniques
Unit 2: Effective Presentation
• Presentation designing
• Data visualisation
• Audience's need analysis
Unit 3: Persuasive Communication
• Concept of behavioural insight
• Stakeholder analysis techniques
• Communication Plan
• Persuasive communication techniques
• Audience management
• Active listening techniques