Course overview


Systems Thinking



Course type


Course fee

(including 7% GST)

Member Total Fee : $1,498.00
Non-Member Total Fee : $1,872.50


UTAP Funding

Course Overview

During the last two decades, many within-firm improvement strategies have been attempted: materials requirements planning (MRP), manufacturing resource planning (MRP II), business process reengineering (BPR), enterprise resource planning (ERP) systems, total quality management (TQM), Six-Sigma, lean operations, etc. The emphasis is now shifting to supply chain efforts i.e., inter-firm improvement strategies, to ensure a coordinated response from the entire supply chain.

Competing effectively in the new market place requires an up-to-date knowledge of best practices in supply chain integration in various areas: collaborative design of products and services, design for logistics, inter-organisational demand forecasting, coordinated inventory management, new ways of partnering with key suppliers and distributors, and strategic sourcing. The arrival of Internet-based information technologies has also created unprecedented opportunities to improve inter-firm communication and coordination, and this programme will cover effective application of information systems to realise supply chain integration.

Course benefits

Learn global best-practices in supply chain management and how to organise and implement supply chain improvement efforts to:

  • Improve your customer service levels and gain market share
  • Design better product and service offerings
  • Improve quality
  • Reduce costs for you and your supply chain partners
  • Reduce lead times, inventories and waste
  • Improve agility and responsiveness in global, dynamic markets

Course outline

  • Supply Chain Strategy and Organising for Supply Chain Improvements
  • Integrated Design of Products, Services, and Processes
  • Supply Chain Reconfiguration
  • Supply Chain Simulation Game
  • Collaborative Forecasting, Inventory Management and Operations
  • Design of Distribution Systems
  • Purchasing Initiatives: Strategic Sourcing and E-procurement
  • Case Discussion
  • Supply Chain Continuous Improvement
  • Industry Best-Practices


2 days

Who should attend?

(Level 2) Supervisors, Executive, & Emerging Managers    

(Level 3) New Managers    

(Level 4) Managers

Programme leader

Nallan Suresh is University Distinguished Professor, Dept. of Operations Management & Strategy in The School of Management, State University of New York, Buffalo, NY, USA. He is also Associate Director of Stephen Still Institute for Sustainable Transportation & Logistics at that university. 

Dr. Suresh is a leading researcher and educator in supply chain management, lean manufacturing, global logistics management, and production planning & control. His contributions include the book: Group Technology and Cellular Manufacturing (Kluwer-Springer). He is a recipient of Alfred Bodine / Society of Manufacturing Engineers Award for Studies in Machine Tool Economics; Joseph T.J. Stewart Faculty Scholarship, Sustained Achievement Exceptional Scholar Award at State University of New York. His current research work is in the areas of supply chain agility, disruption risk mitigation and response, and application of blockchain and IoT technologies in supply chains. He has served as a Visiting Professor in University of Groningen in Netherlands, Huazhong University of Science & Technology in Wuhan, China, and other universities for many years. 

Dr. Suresh has conducted numerous training programs for senior executives in USA, Netherlands, China, India, Singapore, S. Korea, Sri Lanka and other countries, for more than two decades.

Course fee

Programme Fee Amount (including 7% GST) Remarks
Member Total Fee $1,498.00 -
Non-Member Total Fee $1,872.50 -
Early Bird Discount 10% Read Terms & Conditions

Programme Executive In Charge : Grace Tan

Telephone number : 6248 9414

Email :

Non-members are welcome to sign up for SIM membership to enjoy the discounted rate.

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