Course overview


Design Thinking

Course date

17-10-2022 to 19-10-2022



Course type


Course fee

(including 7% GST)

Full Fee with GST : $834.60


SkillsFuture Credit

SkillsFuture Funding

Course Overview

Problem solving requires analysis-based decision making, innovation and implementing solutions. Our Innovative Problem Solving and Decision-Making workshop, now even more accessible with SkillsFuture, will equip you with all the tools and techniques to approach any problem creatively..  

Thinking about all the problems we face today, have they become so complex that we are unable to find optimal solutions to resolve them?

Many problems in our organizations come about as a result of less than stellar decisions made in the past. 

  • Why is it that we were not able to solve them and they keep coming back?
  • Are we are only solving the symptoms and not the root cause?
  • Are we using the same tried before strategies to solve these problems?
  • Do we need to generate new ideas and ways of resolving them?

This 3-day programme will equip participants with strategies on how to create an environment which fosters a new and innovative approach to problem solving and decision making. They will be exposed to processes, tools and key takeaways to help them be more effective in this area. The steps and actions presented are clear and practical ones but also ones that can have a strong overall positive impact.

Course benefits

Business Outcomes: 

Participants, as individual managers/leaders within organisations, will learn the importance of driving Productivity and innovation through a culture of innovation and continuous improvement. By understanding their role as leaders in nurturing and facilitating this culture with approaches such as design thinking, this should lead to improvements in topline (revenue) performance through its various forms – e.g. better products/services, larger market potential etc. - or bottomline (profit) improvements in the form of increased efficiency in processes, less wastage of resources etc. 

Learning Outcomes:

  • Provide leadership to create a culture that supports innovation and creative problem solving
  • Facilitate teams in this problem solving process to discover and design innovation business solutions
  • Use the innovation problem solving process to discover new and diverse solutions
  • Select the best solution using criteria that takes into account the feasibility, risk and impact
  • Implement the optimal solution; analyse the productive impact and make continuous improvements

Course outline

  • Introduction to Innovative Problem Solving and Decision Making
  • Principles of creativity and imagination to increase productivity and innovation
  • Creating and nurturing an innovative and creative environment/culture 
  • Developing an organisational culture of continuous improvement
  • Promoting and sustaining innovation and enterprise
  • Facilitating innovative problem solving in Groups/Teams
  • Addressing conflicts and groupthink
  • Innovative problem solving through Design Thinking
  • Choosing a solution using appropriate tools
  • Implementing, evaluating and continuously improving the solution
  • Understanding risk and developing a risk management plan for the solution


3 days

Course runs

Date Time Venue Registration Closing Date Register
17-10-2022 to
09.00 - 17.30 SIM Management House 07-10-2022

Who should attend?

Level 2 - Supervisor, Executive, & Emerging Managers
Level 3 - New Managers

Programme leader

Experienced Trainer

Course fee

Programme Fee Amount (including 7% GST) Remarks
Full Fee with GST $834.60 -

Programme Fees

Full Course Fee: $ 834.60

Nett Fee (after funding) *:

For Employer Sponsored Participants:

SME: $ 288.60 Non-SME: $ 444.60

For Participants eligible for SkillsFuture Mid-Career Enhanced Subsidy:

40 years old and above (Singapore Citizen only): $288.60

For Self Sponsored Participants:

SkillsFuture Credit is applicable for Singapore Citizens aged 25 years old and above only

Inclusive of 7% GST (GST is based on Full Course Fee)

*Terms and conditions apply

Programme Executive In Charge : Patricia Lee

Telephone number : 62489447

Email :

To register for the programmes now, select the preferred programme run-dates below through the register icon.