Business Outcomes: 

Participants will gain better insights and perspectives of the whys, whats and what-nots of team development. This will strengthen the team leadership behavior and enable the team to perform optimally towards topline or bottomline improvements, depending on the team charter. 

Learning Outcomes:

Encourage teamwork and foster commitment and sense of belong among team members

• Assess barriers to group interaction and communication, establish infrastructure to facilitate knowledge management and work team coaching
• Lead workplace communication by evaluating and identifying gaps and barriers arising from organisation culture and diversity
• Apply and develop negotiation strategies for effective communicative skills and achieving win-win outcomes
• Implement consistent and effective communication strategies and mechanisms within the organisation

Module 1 : Forming The Value of Teams, Types of Teams

• Team Goals, Roles & Responsibilities
• Select the Right Person

Module 2 : Storming

• Barriers to Group Interactions and Communication
• Communication Strategies and their features
• Conduct Negotiation
• Delegate Appropriate Follow-up Actions

Module 3 : Norming

• Empower Team Members
• Engage Teams
• Coaching in the Workplace

Module 4 : Performing

• Organisational Culture & Motivation Concepts
• Evaluate Employees' Level of Acceptance of Organisation's Vision, Mission & Values
• Communicate Feedback to Team
• Recognise & Reward team