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GST rate will be increased from 8% to 9% with effect from 1 Jan 2024.

Any outstanding amount as at 31 Dec 2023, for class on/after 1 Jan 2024, will be re-invoiced with 9% GST
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Course overview



programme type
Course date

26-07-2024 to 02-08-2024

08-11-2024 to 15-11-2024

degree award


academic level
Course type


projected fees
Course fee

(including GST)

Course Fee GST 8% : $918.00

funding subsidy

SkillsFuture Credit

SkillsFuture Funding


Course Overview

Business has to stay agile in operations and management in order to remain competitive and cater to various demands. This business agility has led to the rise of contingent workforce, as it has the flexibility to fulfill business requirement and contingent needs. The importance of Contingent workforce has grown over the recent years and see a rise in demand. This programme covers the essentiality of the management and engagement of the contingent workforce to support business continuity.

Course benefits

Participants will learn the legal requirement for hiring contingent workforce and understand the source, management and budgetary requirement in engaging contingent workforce, which are crucial in business manpower planning.

  • Applying legal requirement for hiring contingent workforce
  • Identify factors affecting managing of contingent workforce
  • Understand sources of contingent workforce
  • Demonstrate understanding of principle of engaging contingent workforce effectively
  • Manage budget for hiring contingent workforce  

Course outline

  • Legal consideration and organizational guideline related to managing contingent workforce
  • Using technology to track and manage performance of contingent workforce
  • Tools and processes in Performance Measurement
  • Staffing Suppliers, Vendors and Agencies
  • Contingent Workforce Sources and Suppliers
  • Effective Engagement of Contingent Workforce
  • Principle of Engaging Contingent Workforce
  • Manage Cost of Hiring Contingent Workforce
  • Techniques to Manage Budget

As part of the training and learning during this course, photography and/or video recording of participants in action will be done. 

This 2 Days (20-hour) programme includes:

  • 16 hours of Instructor-Led Learning (2 days x 8 hours), and
  • 4 hours of Asynchronous E-learning (Self-paced; to be completed before Day 2 of the course)


2 Days

Course runs

Who should attend?

Level 4 - Managers
Level 5 - Senior Managers & Directors

Programme leader

Annie Tan has over 20 years of leadership and management experience in DBS Bank, Standard Chartered Bank and Fiserv Aspac (Banking Solutions Consulting), 10 years in Human Capital.

In DBS, she spearheaded the setting up of the SME hotline and led teams to support SME & Wealth customers in the Customer Centre (an award-winning in-house 600 seats Call Centre).

As the Head of Onboarding in DBS Learning & Talent Development, she developed programmes in Customer Service, Leadership and Management.

As the Deputy to the Head of Leadership Institute, Annie successfully designed and facilitated programmes on Leadership, Professional Development, Performance Management and Cultural Development for DBS across the region.

Patrina Loo is an accomplished TAE (Training and Adult Education) professional with two decades of experience in training, facilitation, design, coaching and consultation. She engages with clients from a broad spectrum of industries to address learning needs, design and contextualise learning programs to build capacities and sustain team performance. Known for her passionate, vibrant style of engaging diverse profile of learners, she is always keen to find innovative ways to create meaningful learning experiences and build capabilities.

Patrina is also an Adjunct AE in providing career advisory in support of the ‘Developing Freelance Adult Educators’ with Institute of Adult Learning.

As Research Associate, Patrina had worked on initiatives in sectoral research and interventions to enhance Continuous Education and Training (CET) effectiveness for the security and retail sector.

Prior to training, Patrina spent 5 years in the retail sector with the Cold Storage group of companies as Purchasing and Marketing Manager, managing marketing communications and purchasing functions of the retail business and was instrumental in the expansion of 11 retail outlets.

Course fee

Programme Fees

Full Course Fee: $918 (inclusive of 8% GST)

Nett Fee (after funding) *:

For Employer Sponsored Participants

SME: $323

Non-SME: $493

For Participants eligible for SkillsFuture Mid-Career Enhanced Subsidy:

40 years old and above

(Singapore Citizen only): $323

For Self Sponsored Participants:

SkillsFuture Credit is applicable for Singapore Citizens aged 25 years old and above only

Inclusive of 8% GST (GST is based on Full Course Fee)

*Terms and conditions apply

Enquiries : Kho Mei Yen - 62486137 | 62466746,